GDPR - General Data Protection Regulations, 2018 (GDRP)

What is the General Data Protection Regulations, 2018 (GDPR) and how does it affect me?

The GDPR replaces the 1998 Data Protection Act to ensure your personal and sensitive, confidential data is kept private and held securely, being processed in the way that you have agreed to. It is there to protect your rights as a consumer of a service or product that might involve your identifiable data, e.g. your name and address or whether you have a specific condition. It also covers any session records, text messages or emails we exchange. For more information you can read the policy documents accessible via your welcome information pack.

How long will you hold my information for?

I am regulated by the CNHC, an organisation that stipulates I must hold your data for 8 years after your final session. Unless you are a child, in which case I must hold your data until your 25th birthday, unless you are 17 when treatment ends and then I must keep it until your 26th birthday. Therefore, all records will be deleted in the January after the above retention scales. This is in line with NHS regulations for holding data.

What if I don’t want my records to be held for that long?

Under the GDPR you can make a request in writing to me, for all your records to be deleted. In this case all your paper records would be shredded with a cross shredding machine and any electronic data such as emails or text messages would be permanently deleted from the devices they are stored on. I would have to save the request for deletion you made but would not save any other data. In some circumstances my insurance company’s legal team may want to verify information I send out.

Why do you need to record this information?

I collect information about; why you are using the service, a small amount of medical information and a small amount of information about your important others, alongside brief session notes. This information enables me to provide a high quality service to you, ensuring I am equipped with the knowledge of our previous discussions prior to each session. Your contact details / address and Doctors details will only be used with your explicit consent. See consent form below.

What lengths are made to ensure my information is held securely?

• Hardcopy documents – Are all stored in a locked cabinet in a locked room.
• Text messages – My work phone is secured with a pin code.
• Emails – My email account requires a username and password.
• Email attachments – Any attachments sent by email to you containing your personal information would be password protected and the password would be sent to you via text message.
• Electronic documents – Any electronic documents e.g. A letter to your GP, or an invoice, are password protected and stored on a password protected management system ‘Cliniko’ if they contain personal or sensitive information.
• Session notes – All therapy sessions are stored on a leading practise management system ‘Cliniko’ – fully GDPR compliant.

Is what we discuss kept confidential?

Everything we talk about during our sessions are strictly confidential between you and me. To ensure I am doing my job effectively and that I have the right support, I may discuss elements of our sessions with my supervisor. During these discussions I do not disclose any details that may identify you to my supervisor, and my supervisor also adheres to the GDPR.

What about other Health and Social Care Professionals?

As I adhere to the GDPR guidelines any contact, relating to you, with other health care professionals would only be made with your signed consent. E.g. If I were to write to your GP to notify them of your treatment with me, and then notify them of the treatment ending, I would only do this if you were to sign the specific consent for this at the beginning of this document.

Exceptions:

In order to safeguard you and the people around you, if you were to disclose that you were going to carry out harm to yourself or someone else, then under my “Duty of Care” I am obligated by law to inform the relevant authorities. This is to support you to live well, and I would always aim to discuss this with you prior to contacting anyone.

If I was issued with a police warrant or court order for your information, by law I would also have to provide them with your information.

What if I see you outside of a hypnotherapy session?

Under GDPR regulations, I am bound to protect your confidentiality at all times. In public I may acknowledge you by smiling but not conversing. However, if you wish to discuss your therapy with other people, that is your choice and you are welcome to do so.

Who is the Data Controller and what is their ICO registration number?

The Data Controller is Sammi Leese, A Peaceful Path Hypnotherapy.

This policy was last updated 25-06-2025. It may be updated at any time, so please check back regularly to ensure that you’re aware of the latest version.

ICO Registration number: ZB709999

Disclaimer:  Hypnotherapy is a highly effective tool. However, results may vary and there is no guarantee of success. The client’s full commitment is essential at all stages of the therapeutic process. The services and information provided are not intended to diagnose, treat or cure any disease or condition. They are not intended to substitute the advice, treatment and or diagnosis of a qualified medical professional. If you have any concerns for your health and as to whether or not hypnosis would be suitable for you, then please seek advice from your GP or other healthcare professional in the first instance.